State Farm® Insurance Agent Bob Masterson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Catlin McGowan
October 10, 2024
5
out of
5
rating by Catlin McGowan
"John was extremely helpful and prompt in his response. Offered to follow up and provided useful information."
Scot Krempa
October 10, 2024
5
out of
5
rating by Scot Krempa
"John goes above and beyond what is asked of him. I never have to think twice if the work that is needed is getting done in a quick and timely manner. Thanks John."
We responded:
"John is truly an asset to our team, and I'm happy to know he has provided you with such reliable service. Your appreciation means a lot to us. If you ever need anything else, we're here to help! - Bob Masterson - State Farm Insurance Agent, Levittown, NY"
Sal G
September 24, 2024
5
out of
5
rating by Sal G
"John was extremely helpful, efficient and provided the results we were hoping for by switching over to a new insurance company. No hesitation, would recommend to anyone thinking about new coverage home and auto!"
We responded:
"John, thank you for your wonderful review! I'm glad to hear that John was able to assist you efficiently and meet your expectations with your new home and auto coverage. Your recommendation means a lot to us. If you have any further questions or need assistance, our office is here to help! - Bob Masterson - State Farm Insurance Agent, Levittown, NY"
Nick La Torre
September 18, 2024
5
out of
5
rating by Nick La Torre
"John is incredibly helpful and always responsive"
We responded:
"Nick, thank you for your wonderful review! I'm glad to hear that John has been incredibly helpful and responsive to your needs. We appreciate your feedback and look forward to continuing to provide you with excellent service. If you ever need anything else, don't hesitate to reach out. - Bob Masterson - State Farm Insurance Agent, Levittown, NY"
Kristin Lima
July 17, 2024
5
out of
5
rating by Kristin Lima
"I have been dealing with Statefarm Agent John Tyson for many years. Insuring all our cars and homeowners as well. John always goes above and beyond every-time! He is Very professional and very personable. ( and funny 😉) He really takes the time and goes the extra mile for what ever it is you need or are looking for. If you are looking for a great Insurance Agent John is your guy!! I highly recommend him and his Statefarm Office on Division Ave in Levittown."
We responded:
"Hi, Kristin! Thank you for your continued trust in John and our Levittown State Farm office over the years. It's wonderful to hear that John's professionalism and personable nature, along with his sense of humor, have made such a positive impact on your experience. We love hearing that he has been able to go the extra mile for your insurance needs. Your recommendation means a lot to us, and we appreciate your support. Thanks again for choosing us to be your good neighbor. - Bob Masterson - State Farm Insurance Agent, Levittown, NY"
michael sinning
July 15, 2024
5
out of
5
rating by michael sinning
"I have been with Bob Masterson for many years. I deal with John Tyson and he is absolutely fantastic. John always responds quickly and has always taken care of my insurance needs."
We responded:
"Thank you, Michael, for your 5-star review! I'm glad to hear that John has been fantastic in promptly addressing your insurance needs. We are grateful for your loyalty and appreciate your kind words about our service. Please reach out if you need anything in the future! Bob Masterson - State Farm Insurance Agent, Levittown, NY"
Richard Colantuono
June 10, 2024
5
out of
5
rating by Richard Colantuono
"Without a doubt State Farm and the Bob Masterson Agency have always been there when I needed them. Professional and Courteous."
We responded:
"Richard, your review means a lot to us! I'm pleased to hear that you found our team professional and courteous. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Bob Masterson - State Farm Insurance Agent, Levittown, NY"
Emily Wilson
March 25, 2024
5
out of
5
rating by Emily Wilson
"I know people usually only write reviews when they have bad things to say, but I wanted to take the time out to praise my FAVORITE insurance agency!! I have been with State Farm (specifically John Tyson) for the past 2+ decades. I have used them to insure all of my vehicles (cars & bikes), homeowners insurance (with an umbrella discount) and life insurance! John makes sure that everything goes seemlesly, all of my questions are answered and I get the most discounts available for everything! I would never go anywhere else! (Sorry John, you're stuck with me!) I recommend this agency to everyone I know and always will! Great job guys! Keep up the good work!!"
We responded:
"Wow, thank you for the glowing review, Emily! We are thrilled to hear about your positive experiences with our team, especially John. We are delighted that we could provide you with seamless service, answer all your questions, and ensure you receive the best discounts available. Your recommendation means the world to us! We look forward to continuing to provide you with top-notch insurance coverage for many more years to come. - Bob Masterson, State Farm Insurance Agent, Levittown, NY"
Marla Alt
September 11, 2023
5
out of
5
rating by Marla Alt
"John is a top notch professional who really stepped up for us when we needed him recentl. We truly are very grateful for their great service and attention to detail from this State Farm office."
We responded:
"Marla, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that John was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Matt Denien
September 5, 2023
5
out of
5
rating by Matt Denien
"My family has been with First Tom Masterson and then Bob Masterson for over 60 years starting with my grandmother's first car. My entire family including siblings and extended family have all had the pleasure of working with this agent and his team for all of our insurance needs. They have always been attentive, fair, and really care about their clients. John is the best! He always works with us to explain any questions we have and help us make the best decisions as to our coverage and policies. Any claims that my family has had to put through were handled professionally, courteously, and timely."
We responded:
"Matt, thank you so much for the awesome review! Your entire family has been a pleasure to work with over the years. We really appreciate your business and look forward to helping you all for many more years to come. Thanks again!"
Rosiani S.
August 3, 2023
5
out of
5
rating by Rosiani S.
"I have been a patron of this insurance agency for several years now and have had good experiences with John Tyson, an agent of this firm who takes an interest and answers any questions I may have. The rates have been better than some other insurance companies, so we are satisfied."
We responded:
"Thanks for the kind words, Rosiani! We’re happy to hear John was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
stacy conroy
August 1, 2023
5
out of
5
rating by stacy conroy
"This office always goes above and beyond when needed. Two times, one after a car accident and second with a insurance issue today, they respond immediatley. Their customer service is 5 stars in my book. Thank you John for everything!!"
We responded:
"Hi Stacy! Thank you for the five-star rating for John! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Thomas DiMaio
July 21, 2023
5
out of
5
rating by Thomas DiMaio
"Bob Masterson State Farm Agency is the best insurance agency around. We have been with them forever. They are very warm and friendly and very knowledgeable and professional. They are always there when you have a question and get back to you in a very timely fashion. I wouldn't think of going anywhere else."
We responded:
"Thomas, We sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
Donna Kleinfelder
July 19, 2023
5
out of
5
rating by Donna Kleinfelder
"Every time I call this office they are so kind and helpful with all my insurance needs!! Can’t thank them enough!!"
We responded:
"We love seeing reviews like this, Donna! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Mike Donovan
June 11, 2023
5
out of
5
rating by Mike Donovan
"A++"
We responded:
"Thank you so much for the five-stars and the A++ rating, Mike! We truly appreciate you!"
Barbara Burke
February 26, 2023
5
out of
5
rating by Barbara Burke
"My dad used this insurance agents for many, many years, in fact I think he knew the senior Masterson. When we moved in to help my dad, I added my name to the policy on the agents advice so that when my dad passed I wouldn’t have to get new coverage. Dad used them for car insurance too, until he was no longer able to drive. Our family experience with this agency was always very positive and I liked that they had a personal touch, always knew who you were and asked after the family. We recently moved out of the area so we cancelled our insurance with them but I would highly recommend Bob Masterson-State Farm yo anyone in Nassau County."
We responded:
"Barbara, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
ChristineBridget Joerg
January 31, 2023
5
out of
5
rating by ChristineBridget Joerg
"I always have a good experience with any representatives from StateFarm Bob Masterson agency. Very knowledgeable and helpful"
We responded:
"Thanks for the awesome review ChristineBridget! We really appreciate great clients like you! "
Stacy Vano
January 2, 2023
5
out of
5
rating by Stacy Vano
"Always helpful and super quick! John is the best!"
We responded:
"Thank you for taking the time to leave us a review, Stacy! We're happy to hear John was able to provide a great experience!"
Barbara Pawlenko
November 17, 2022
5
out of
5
rating by Barbara Pawlenko
"I was changing my insurance from a company I've been with for 22 years and I needed to find a new company. I was losing my employee discount and the prices were very high. Janine was so helpful walked us through the process made sure the policies were the same That's what I previously had. The prices were lower the service was wonderful and I feel very confident that made the right choice by going with Bob Masterson agency and State farm"
We responded:
"Barbara, we’re so glad to hear how Janine was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how Janine was able to assist you. Thank you for choosing us as your insurance provider!"
Gina Barnett
November 14, 2022
5
out of
5
rating by Gina Barnett
"Best agency ever! We have been customers for over 30 years and have been extremely satisfied!! John Tyson is the best!!"
We responded:
"Thank you so much for the great review Gina! We appreciate amazing clients like you and Gary. Cheers to many more years together! "
Ellen Claire
July 14, 2022
5
out of
5
rating by Ellen Claire
"They are the best to work with! I would never go anywhere else."
We responded:
"Ellen, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Our State Farm office in Levittown, NY would be nothing without policyholders like you! We're always here for you."
Smav1224
June 18, 2022
1
out of
5
rating by Smav1224
"Called to get insurance based on reviews but never heard back maybe they don’t need the business. Ended up going to another State Farm agent and gave them my business."
We responded:
"We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. We checked our call history and didn't have any missed calls or messages requesting a quote so it may be that you called a different office. We're happy to hear you were able to get insured by another agent and we're always here if you have any questions. Please reach out to our office at any time."
Paulette Sasso
May 16, 2022
5
out of
5
rating by Paulette Sasso
"Bob Masterson and his team are the best! They are always friendly, professional, knowledgeable and quick to respond. Nowadays, it is so hard to get live help on the phone, but Bob and his team are always there when you need them. You can trust them to take care of you."
We responded:
"We love seeing reviews like this, Paulette! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Joey DiPalma
May 12, 2022
5
out of
5
rating by Joey DiPalma
"I have been with Bob and his staff for over 20 years! Great service, great people! The entire staff has always been tremendously helpful, friendly, and prompt to respond when needed. Comforting to know I never need to stress when it comes to any insurance related issues!"
We responded:
"Thank you, Joey, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Rob Demeri
April 15, 2022
5
out of
5
rating by Rob Demeri
"Best agents ever! Always helpful, always friendly! A pleasure to do business with!"
We responded:
"Robert, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"